Privacy Policy

Last Updated: May 15, 2026

1. Scope and Acceptance

This Privacy Policy describes how information is collected, used, and shared when using the Titan Steed VPN mobile application ("App"). By using the App, you accept this policy.

2. Information Collected

Category	Description
Information you provide	Email address and other information sent when contacting customer support at info@kerafcc.com.
Location information	Approximate geolocation (via IP or VPN server) to optimize node selection.
Personal identifiers	Username, hashed passwords, and account identifiers for service delivery.
Usage & device data	Connection timestamps, bandwidth, device model, OS version, crash reports, and performance data.

3. How Information Is Used

• Provide, maintain, and improve VPN services (including intelligent route matching).
• Respond to customer support inquiries within three (3) business days.
• Prevent fraud, security incidents, and abuse.
• Comply with legal obligations.

4. Data Sharing

Information may be shared with third-party service providers (analytics, crash reporting, cloud infrastructure) solely to operate and improve the App.

5. Data Security and Retention

Security: Data transmitted through the App may not be encrypted. You use the App at your own risk.

Retention: Certain data cannot be deleted upon request. Data is retained only as long as necessary for the purposes stated herein.

6. Children

The App is not intended for children under 13 (or the applicable age of digital consent). Personal information from children is not knowingly collected.

7. Changes to This Policy

This policy may be updated. Continued use of the App after changes constitutes acceptance.

8. Contact

Email: info@kerafcc.com | Phone: +44 7376 554506
Address: Kerafc LLC, 18874 E Hampden Ave Ste 121, Aurora CO 80013, United States